Forum Discussion

Anonymous

7 years ago

Solved

Unable to connect, 721 error

Bought the game a few days ago on my PS 4 PRO, played only once, and now i keep getting 721 error. I have no problem with my router and etc, please don't tell me to reboot it. What's going on EA GAME...

EA_Blueberry
7 years ago
Sorry to hear about the 721 error code @Isenwalks

If you're still experiencing this try these 3 steps below:

Unplug the modem/router for at least 30 seconds to 3 minutes. While you may have a good connection with your network, doing this will refresh your connection to our servers which can fix most connection issues.

Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.

We have a thread on this for Star Wars Battlefront II. You posted in the Battlefront board so I'm not sure if that was an accident. https://answers.ea.com/t5/Technical-Issues/Error-code-721-not-on-beta/td-p/6441646/highlight/true/page/2

May the Force be with you,

EA_Blueberry

Community Manager

7 years ago

Sorry to hear about the 721 error code @Isenwalks

If you're still experiencing this try these 3 steps below:

Unplug the modem/router for at least 30 seconds to 3 minutes. While you may have a good connection with your network, doing this will refresh your connection to our servers which can fix most connection issues.
Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.
We have a thread on this for Star Wars Battlefront II. You posted in the Battlefront board so I'm not sure if that was an accident. https://answers.ea.com/t5/Technical-Issues/Error-code-721-not-on-beta/td-p/6441646/highlight/true/page/2

May the Force be with you,

masterstpierre
6 years ago
I've had and been playing the game for a LONG time. Now all of a sudden I'm getting this error code. 721. Tried the steps above none have worked and I've never had this happen before the most recent update...
T0m3zz
5 years ago
i have the same problem i downloaded the game from epic games and it doesnt let me play online same error code 721 any tips for pc?
- Mendohza22
  5 years ago
  right click on the game and run as administrator
  - reeelrl
    5 years ago
    @Mendohza22 Right click where? In Epic Games game library?
- Player_p240ut0v
  5 years ago
  Same problem here & I thought the same thing about running as admin haha.
  Seems like they weren't ready for a bunch of people to want to try & play the game.
Lt_Firestarter
5 years ago
We tried it already, don't give us that lame reply please.
- jamok
  5 years ago
  I kept getting this for hours. I finally opened up the pic launcher as admin, then opened up the Origin launcher as admin and then ran the starwarsbattlefrontii.exe as admin. Now I was able to connect online.
Prototyp0150
5 years ago
Thats just stuipid. just because ur server are so damn buggy its our fault .my router works perfectly all the other (internet) stuff works perfectly just ur damn game keep disconecting.
im so damn sad bro i was the Mvp in battlefront and then u guys decide to disconect from me ☹️