Forum Discussion

9 years ago

Solved

Unable to connect since update

Since the latest update I am unable to login anymore. My Origin account is online but I can't get connected in Battlefront. After a while it tells me the EA-servers are unavailable.

I've done a traceroute and ping and both produce good results.

I've opened the ports in my firewall and my modem, no help.

This is extremely frustrating!

EA_David
9 years ago
@herbertprime Hi, are you able to play other Origin games? Can you check your firewall and anti-virus rules? Since it was updated perhaps your security software is now blocking SWBF from contacting the internet.

Thanks.

3 Replies

EA_David
Community Admin
9 years ago
@herbertprime Hi, are you able to play other Origin games? Can you check your firewall and anti-virus rules? Since it was updated perhaps your security software is now blocking SWBF from contacting the internet.

Thanks.
Anonymous
9 years ago
Hi!
I had the same issue if I used Origin in unconnected mode:

Then it complained that it could not reach the servers.

My traceroute also showed that I could connect.

(Edit: I could also download other games)

If you are lucky, try what I did.

Reinstall of Origin and starting it with Admin priviliges made the game start.

http://answers.ea.com/t5/General-Discussion/Star-Wars-Battlefront-will-not-start-2/m-p/5615415/highlight/false#M6168
Herbert_Prime
9 years ago
I have been having difficulties with the latest Win 10 insider builds so that took some time.

I have resolved my issue of not being able to connect by REMOVING all of the suggested port settings in my firewall, both on my modem and Norton Security. I could immediately connect again.

I had set these as an attempt to resolve the issue with the round summary not progressing problem, but it appears it did much more harm than good.