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Anonymous
9 years ago

Unlink child EA account from Xbox Live gamertag

EA support (after waiting ALL day for a call back) just told me that it is "impossible" to unlink an EA Origin account from an Xbox Live gamertag because the Origin account that I want unlinked is a child account. I won't get into the well-known issues and workarounds that many have posted where parents are forced to lie about their children's age just so that the child can play a multiplayer game that the parent approves of. What do we get for being honest about the kid's age when first creating the child EA Origin account? Just hours of wasted time and talking to tech support who preaches to me, the parent, about some paternalistic "laws" that prohibit a child Origin account from unlinking with an XBL account for the child's protection. Really?

Is the only solution in this case to create a new XBL account (which means new Microsoft account and everything associated with it) for my child and then linking it with the "correct" EA Origin account? Is it really true that the child EA account cannot be unlinked from an XBL gamertag? Is there truly no other workaround to make all of this EA non-sense go away and let my kid play a Star Wars game?

4 Replies

  • Having the same problem ! Looks like i have to setup a new account for him. EA is Big Brother....Time to boycott them !
  • Same here .
    My lad set one up on plants v zombies without telling me and now it's attached to my gamertag . Hours on customer support to be told by the complete Muppet on the phone that the issue will resolve itself in 8 years !!!
  • Same problem, I was playing NFS Payback, I was supposed to link my original EA Account but then accidentally Created a new EA Account and it gave me a child account, Now i cant access the Multiplayer, as well as other EA Games

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