Forum Discussion

5 years ago

Solved

Unplayable: Game does not start after EAC splash screen

Product: Star Wars: Squadrons Platform:Steam-PC Please specify your platform model. PC What is your gamertag/PSN ID/EA Account name? neo_razgriz Are you playing in VR? Yes Which VR Platform are ...

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neo_razgriz
4 years ago
GUYS I FINALLY SOLVED IT
tl;dr
make sure your antivirus is not loading any dll or hook for programs that are launched on your PC.
My antivirus loads a dll for every program that launches on my machine (to check if it is safe, quarantine it, etc...).
Easy anti-cheat does not like this, and quits the game.
There is no log entry anywhere for this behavior.

BUT!

I had the same thing happen to me with Back4Blood beta, but this time, there was a log entry in Windows event viewer! (under "Application")

So, i completely shut down my antivirus and made sure the dll is not loaded.
And now, Squadrons works! as well as Back4Blood, but only if i completely exit my antivirus.
Exclusions don't work, shutting down specific features doesn't work, it has to be shut down completely.
If you have completely shut down your antivirus, and this is still occuring, try uninstalling it.
If uninstalling the AV solves it, contact your AV vendor's support for a solution.
If none of the above solve is for you, i'm very sorry but there is nothing more i can help with, please create a new thread, and feel free to post a link to it in the comments.

Hope this helps some of you.

neo_razgriz

4 years ago

GUYS I FINALLY SOLVED IT

tl;dr
make sure your antivirus is not loading any dll or hook for programs that are launched on your PC.

My antivirus loads a dll for every program that launches on my machine (to check if it is safe, quarantine it, etc...).
Easy anti-cheat does not like this, and quits the game.
There is no log entry anywhere for this behavior.

BUT!

I had the same thing happen to me with Back4Blood beta, but this time, there was a log entry in Windows event viewer! (under "Application")

So, i completely shut down my antivirus and made sure the dll is not loaded.

And now, Squadrons works! as well as Back4Blood, but only if i completely exit my antivirus.
Exclusions don't work, shutting down specific features doesn't work, it has to be shut down completely.

If you have completely shut down your antivirus, and this is still occuring, try uninstalling it.
If uninstalling the AV solves it, contact your AV vendor's support for a solution.

If none of the above solve is for you, i'm very sorry but there is nothing more i can help with, please create a new thread, and feel free to post a link to it in the comments.

Hope this helps some of you.