What happened to the Star Wars Battlefront companion app?
For nearly 3 weeks now I’ve been unable to log into my companion app. What is going on? Did EA drop the app, if so why not tell anyone or put out an email?
Forum Discussion
YES!
EA_Blueberry
Community Manager
Community ManagerHey all,
I was successfully able to login to the Companion site. (http://starwars.ea.com/starwars/battlefront/companion/home)
If you're having trouble accessing the site from your browser trying clearing the browser's cache or use a different browser (Firefox, Chrome)
Clearing your Browser's Cache
https://help.ea.com/en-us/help/faq/clearing-your-browsers-cache/
I also downloaded the Companion App from the Google Play Store and was successfully able to load it up. If you're getting an error try deleting the app and re-install it.
Mirrored this response from a post on our General Discussion board
@EA_Blueberry wrote:Hey all,
I was successfully able to login to the Companion site. (http://starwars.ea.com/starwars/battlefront/companion/home)
If you're having trouble accessing the site from your browser trying clearing the browser's cache or use a different browser (Firefox, Chrome)
Clearing your Browser's Cache
https://help.ea.com/en-us/help/faq/clearing-your-browsers-cache/
I also downloaded the Companion App from the Google Play Store and was successfully able to load it up. If you're getting an error try deleting the app and re-install it.
Mirrored this response from a post on our General Discussion board
Hey, I tried both of the following methods but it still not working for me.
Will there be an update for the app to resolve the issue?
- EA_Blueberry
@Inssomniak1138
We're not seeing any significant volume around this and others here cannot reproduce the error you're getting. What type of device are you trying to login from and have you tried resetting your password?
Can you attach a screenshot of the error? (Make sure it does not include any personal account login info)I'm having the same problem. Recently started playing the game, downloaded the android app and upon entering my login details a red bar appears at the top saying "sorry, an error occurred. Please try again later." (see post 4 for screenshot).
have tried on multiple Web browsers, cleared cache and reinstalled app but still no luck ☹️. Please fix!
