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Hamtar0o0's avatar
Hamtar0o0
6 years ago
Solved

where are my Preorder bonus ???

Hello ive preordered star wars jedi fallen order on pc but didnt got the orange lightsaber when i see in the bonus tab on my library why ?????
  • EA_Cade's avatar
    EA_Cade
    6 years ago
    Hi @Hamtar0o0,

    Gotcha! You should have received a code on your receipt or in the game box in that case to unlock the items. If not, you'll want to reach back out to the retailer if not.
Hamtar0o0's avatar
Hamtar0o0
6 years ago

my retailer told me they dont have the bonus .... , but its a preorder and even the launcher tell me its a preorder but i dont have the bonus in the bonus section ...

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
6 years ago
@Hamtar0o0 The launcher you're showing me has an upgrade available for the Deluxe Edition, but the Deluxe Edition isn't currently on your account.
  • Hamtar0o0's avatar
    Hamtar0o0
    6 years ago

    Yes i have the standard edition but there is the bonus with the preorder of the standard no ? and if i upgrade to the deluxe there is no orange lightsaber in the description 

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    6 years ago
    @Hamtar0o0 That's because the deluxe version doesn't come with that item, it's a preorder exclusive.
  • Hamtar0o0's avatar
    Hamtar0o0
    6 years ago

    yes but its preordered i can see on the page but no preorder bonus so why ? is there no way to have it ? .... i preordered for that part but now i get stuck with no bonus ... no way i can have it knowing that i have preordered.??

  • CasePB's avatar
    CasePB
    6 years ago

    I pre-ordered from amazon and I received no codes... They were supposed to email it right?

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