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Cheshire3D's avatar
5 years ago
Solved

Widescreen / Wide Aspect Crash to desktop

Product: Star Wars: Squadrons
Platform:PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? Cheshire3D
Are you playing in VR? No
Which part of the game is the issue happening in? Prologue
What were you doing when the bug occurred? Step by Step detail is helpful. Changed to help wide aspect / ultra-wide users: Right after briefing with Wedge in the Skies of Yavin missions, upon launch game crashes to desktop. Other random missions in Story mode play fine, while others are crashy at wide aspect ratios. Even when loading save-game or restarting mission, game crashes to desktop unless you are single monitor, and changing monitor back to wide aspect after mission loads ALSO triggers instant crash to desktop. Game also crashes to desktop during fleet battle training after briefing before game loads, unless it is single monitor, windowed. FIX: Change screen resolution to single monitor windowed
Where did this issue occur? Please include menu name or in game location. In game, each time gameplay loads on "picky" missions. 75% of them seem to work fine, but will crash to desktop when these missions load on ultrawide aspect ratios.
When did this happen? (dd.mm.yy hh:mm) 10.02.2020
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play
What happens when the bug occurs? Crash to desktop
What do you expect to see? To be able to play the game at any aspect ratio without crash on all missions and online.
Which ship were you playing? If not applicable, just answer "no" or "none." Any
What components were you using? Stock
Which customizations (if any) were you using? Stock

Changed title and body to be more helpful to other users with ultrawide setups.

  • Can confirm, switching to windowed mode and shrinking the window to a single monitor (1920x1080) loads the level... BUT, when the level is loaded and you drag the window back to full screen, *instant crash to desktop.  Looks EXACTLY like an issue related to aspect ratio.  Hopefully they'll fix it and widescreen players can get some joy.

    EDIT:  Not all missions in Story mode crash.  Yavin seems to be one, but after that the next few missions worked fine at a wider aspect ratio.  Hope this helps.

19 Replies

  • Same issue here, I see the cut-scene for the mission start then boom desktop.

    I noticed that it crashes for me whenever it tries to load me into the Yavin dogfight map as well

    All drivers up to date running a 980ti, display is 5120x1440

    edit: quick test confirms that ultrawide is the issue, if you run it in a standard aspect ratio yavin loads up fine

  • same issue, fleet training and campaign. Also on Ultrawide (5120x1440) 

    since this seems to be a ultrawide issue i dont think we can expect a fix soonish..

  • Can confirm, switching to windowed mode and shrinking the window to a single monitor (1920x1080) loads the level... BUT, when the level is loaded and you drag the window back to full screen, *instant crash to desktop.  Looks EXACTLY like an issue related to aspect ratio.  Hopefully they'll fix it and widescreen players can get some joy.

    EDIT:  Not all missions in Story mode crash.  Yavin seems to be one, but after that the next few missions worked fine at a wider aspect ratio.  Hope this helps.

  • I have an ultrawide screen that is crashing, and I changed if from ultrawide to 1920x1080 60htz, and it still crashed when trying to launch the game.

  • sagth99's avatar
    sagth99
    5 years ago

    sadly i'm not running Wide screen so this won't help me :'( i am in 4K though

  • Big_Ronin's avatar
    Big_Ronin
    5 years ago
    @AvaFalseProphet This actually worked for me. I turned from Ultra Detail to Low and was able to complete the mission. Weird...will try to turn it back up for the following mission and see what happens.

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