Hello @EA_Blueberry !!! 🙂
I am agree with you to some extend about achievement issues, but game developers are the ones that implement the actions that trigger the achievements at every game code, Xbox servers only receive the data related to requirements fulfilled to validate the achievement and make it pop. In this particular issue it is difficult to know what part takes more responsibility when something doesn't work as expected.
I already searched these forums too and found some posts about the same issue on Star Wars Battlefront II, regarding level 50, and if I remember correctly, that problem had to be solved by an update of the game. By a profound search over the internet I found some topics on Reddit and other achievement pages too, so it is not that weird having this concrete issue happening on both games.
I wish it could be solved with another reinstallation of the game but I have already done that about 10 times now during these 17 days, so nothing there for me, I am afraid. Just the same about playing offline and online everyday but with no results at all. I feel that somehow I had some weird bad luck with my last achievement of the game so my last opportunity is to reach Xbox Support on Twitter to see if it is something relating with the data not synching correctly with their servers.
I will update the post if finally the issue happens to be solved by waiting for the achievement (some users noticed the unlock several months after fulfilling the requirements of the achievement).
Anyway, at least can serve to guide for everyone else if somebody else has the same bad luck as me (not my friends, lucky ones).
Thank you so much for your answer. Have a nice weekend! 🙂
Hello @EA_Blueberry ,
First I wish to apologize as this may sound like a tirade.
I would like to add that I have had this issue for the last 2 years. I have contacted y'all on several occasions and posted in here several times. However, when I return from work (I work overseas) I notice that some of my posts are either omitted, deleted, or marked as completed with no information given to me. Just checked, my last, and only remaining post was in August to you with no reply.
Xbox says that it is EA's game, and y'all say ask Xbox. Will you attempt to fix this on your end as you are having similar issues with Battlefront 2, or are we wasting our time contacting y'all?
Respectfully,
Zolokps
Community ManagerHey, @Zolokps
Welcome back from overseas. Some of your posts may have been merged with another post that was similar or marked as solved if the a solution in it was viable for others to test out (not all posts marked here as a solution will work for everyone but are deemed viable to test, so the more posts we have with solutions the easier it is for players to find a fix in a shorter period of time).
Regarding this specific issue. Achievements cannot be granted by our staff, it's a technical limitation where we do not have the capabilities with our tools as a Microsoft feature directly linked to Microsoft accounts. We have access to EA accounts.
When Microsoft is referring you to us to fix this, they are likely referring to a bug with it not registering which is something our development team would need to address, however would also likely need assistance with Microsoft since it's a partnership feature. As the team moved on to Star Wars Battlefront II to deliver content and content has stopped for this Battlefront title, we can only recommend reaching out to Xbox Support for further assistance around this to see if they have any capabilities of granting it to the Xbox account.
Thank you for following up with us on this, although this may not have been the answer you were looking for.
