Xbox One Won't Load SWS Disk
Product: Star Wars: Squadrons
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? HUDEY
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' The Disk will not load
What were you doing when the bug occurred? Step by Step detail is helpful. I bought SWS on disk on a Black Friday sale. Got it in the mail. OPened it - put the disk in my Xbox One - and NOTHING happens. I have a dozen other disks that all work fine. The Squadrons disk doesn't do anything. I have searched online and found others with the same problem - nothing from the Squadrons disk and the same happens no matter if they return it for another disk. Just doesn't do anything. I've tried all the power cycle and reset options and all of my other disks work fine. What other options do I have?
Where did this issue occur? Please include menu name or in game location. Putting in the disk.
When did this happen? (dd.mm.yy hh:mm) 11/25/20
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play
What happens when the bug occurs? Nothing - that's the problem.
What do you expect to see? I expect to see the disk load in the Xbox dashboard so I can install the game.
Which ship were you playing? If not applicable, just answer "no" or "none." none
What components were you using? none
Which customizations (if any) were you using? none
I bought SWS on disk on a Black Friday sale. Got it in the mail. OPened it - put the disk in my Xbox One - and NOTHING happens. I have a dozen other disks that all work fine. The Squadrons disk doesn't do anything. I have searched online and found others with the same problem - nothing from the Squadrons disk and the same happens no matter if they return it for another disk. Just doesn't do anything. I've tried all the power cycle and reset options and all of my other disks work fine. What other options do I have?