You are not allowed to access online features on xbox one

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@PandabearJacob1 wrote:

I keep getting a message on the starwars beta telling me your are not allowed to access online features?  How do you fix this on Xbox ONE

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If you are playing on a child account, and if you are under the age of 13, you will not have access to play Battlefront.  I finally found a way around this by following the steps on this website:

http://www.8bitdad.com/2015/11/23/what-parents-need-to-know-about-star-wars-battlefront-get-your-kid-a-fake-id-19466/

Log into your (parent) Microsoft account page from a computer.

Set child’s date of birth so that they are 16 years old or older (goodbye childhood!)

Create an EA/Origin account for your child on the Origin site(www.origin.com).

Set child’s date of birth so that they are 16 years old or older.

Download the Origin game client. Once installed, open and logged in, select the “Friends” tab. Link your child’s Xbox Live to Origin (it might tell you that it can’t find friends through Origin, and that’s okay).

Close Origin client.

Take a deep breath.

Turn on Xbox One console. Log into Xbox Live with your child’s account. Start Star Wars Battlefront. At the main menu, if it hasn’t automatically connected this time, press Y to connect. 

How to link friends on origin:

https://www.origin.com/en-us/how-to/play-with-friends?utm_source=affiliate&utm_medium=affiliate&utm_campaign=origin-aff-us-ls-aff&sourceid=Origin_AFF_LS315&c=je6NUbpObpQ&LSsiteID=je6NUbpObpQ-F4v9sR6bVrOCxgHCO8Mczg

I am having this same problem even though i am the restricted age it stil says that you do not have access to online this is driving me CRAZY if anyone can help that would be wonderful!

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@MajDuc20 wrote:

Hi. My son is having the same problem. I am assuming because his account is a child account. He can play on my account. There seems no reason that EA would set the game up like this. With most games allowing on line playing is within parental control. Anybody know a way around this? JM

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@MajDuc20 wrote:

Hi. My son is having the same problem. I am assuming because his account is a child account. He can play on my account. There seems no reason that EA would set the game up like this. With most games allowing on line playing is within parental control. Anybody know a way around this? JM

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• Anyone see any answers to this? My son is unable to play Battlefront online though I am able to.   

Same here all unrestricted not banned I don't know why though maybe and least likely it mistook someone else's info for my info?

How do I change from a child account to an adult account?

I read somewhere of a solution and it worked for me.

I went into my sons Microsoft account, not on the xbox but on the website, there I was able to change his date of birth. Once it was saved I logged back into the xbox loaded his profile and Star Wars connected straight away. One happy little fella.

In order to find the email address associated with his account I opened his profile on the Xbox and in Settings, Sign in, Security & Passkey option. I found the email address.
Once I had the address I logged into his Microsoft Account and under Your Profile, Edit Personal Info I was able to change his Date of Birth.

Hope this helps and works for everyone else.

Finally something that worked.

Thanks