'You are not allowed to access online features'
I cant play Starwars because it wont sign me into my EA account. The image ive posted shows what comes up.
Forum Discussion
Okay, finally fixed it. If no one has a problem with changing the birthday of there children to make them older, but that is what has to be done or wait and see if EA fixes this. The problem lies in when you created your childs Microsoft account, you put in their birthday and that is what is being used as a check to see if they have access to the content or not. It doesn't matter what xbox parental settings you have. If your Microsoft account has your childs birthday as this day, then that is the check. You can edit it by signing into your Microsoft account, then under security and privacy, you will see manage permissions for children. Under this, you can edit there profile including birthday.
Now I do not recommend doing this unless you really don't care, because it basically will make them an adult in the online world. But I checked it and it does work. The only other thing I had to do was sign onto his ea account (origin client) and make sure it was linked to his xbox one live profile. Once that was done, I can log into the game under his name and play multiplayer and everything else... I know it sounds confusing, but it works.... as long as the emails are the same between ea (origin) and the one you use for his Microsoft account....
how old did you have to say that your child is? 18? I hope not. Why can't EA just use the Xbox user account setting for "my child can play online games"!!! Come on EA, you really need to play nice with the OS you are deploying your games on!
PARENTS .... THIS IS THE ACTUAL ANSWER:
I just spoke with EA. They are citing some kind of law indicating anyone under 18 can't play multiplayer. That sounds bogus since other games allow multiplayer using the Xbox privacy settings set by the parent, but EA overrides this for Battlefront and only uses age. Considering it's rated T for teen and the 18 year old restriction for multiplayer isn't clear upon purchase I'm guessing EA would rather just anger their customer base and risk class action trolls picking this up.
So the long and short of it is: THERE IS NO SOLUTION. Let you kid use an adult account or take the game back.
Considering there are settings allowing for online multiplayer access for kids under 18 in Microsoft live parental controls and other games seem to allow multiplayer to under 18 players, EA citing some sort of law on this one doesn't smell right.
PARENTS .... THIS IS THE ACTUAL ANSWER:
I just spoke with EA. They are citing some kind of law indicating anyone under 18 can't play multiplayer. That sounds bogus since other games allow multiplayer using the Xbox privacy settings set by the parent, but EA overrides this for Battlefront and only uses age. Considering it's rated T for teen and the 18 year old restriction for multiplayer isn't clear upon purchase I'm guessing EA would rather just anger their customer base and risk class action trolls picking this up.
So the long and short of it is: THERE IS NO SOLUTION. Let you kid use an adult account or take the game back.
Considering there are settings allowing for online multiplayer access for kids under 18 in Microsoft live parental controls and other games seem to allow multiplayer to under 18 players, EA citing some sort of law on this one doesn't smell right.
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Confirmed.
The age restriction is set by EA not XBox or Playstation. The only "solution" is to create a fake account, which defeats the purpose of having parental controls in the first place.
This is more than a little annoying. This is a load of you-know-what.
thank u so much it has been a long hassel trying to get this to work
