Forum Discussion
Ok so it has take me all of the hours I've been awake since yesterday, but I have managed to sort it so that my son can play online.
The issue was that he did not have an EA origin account. So I set that up for him, and it still didn't work. I then realised that his EA account and his Xbox live account were not link. So I had to download the Origin client for my Mac (PC also available), and log in as him, then on the tool bar at the top of the screen click the 'show friends list' tab, then click search for friends, when the search box comes up there is an option to import friends from your chosen console. this will then connect the 2 accounts. And hey presto show work.
Also note that I have his DOB as over 18 when I created his account.
I hope what I have said makes sense and will work for you guys.
Think I am now the wolds best dad, serious brownie points ;-)
I got a lot of the info from here, so may explain more than I have. http://help.ea.com/en/article/origin-faq/#A
Good Luck
M
Thank you for this info! I tried everything except this and it worked.