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GreaseBits's avatar
GreaseBits
10 years ago

you have lost connection to playstation network, online unavailable!

I've pretty much been unable to play this game since I got it on launch day. I thought that maybe the servers were just overloaded, but it's been two weeks of barely being able to join a game. Every other game on my console works perfectly, but Star Wars Battlefront constantly gives me this message whenever trying to connect to a game.

So far after talking to both EA and Playstation tech support I've done the following:

-power cycled the console

-restored licenses

-forced software update

-restored console to factory defaults

-uninstalled/reinstalled the game

-unplugged router

-port forwarding on the router

All to no success. Anyone else have this issue or found a way to solve it?

1 Reply

  • GreaseBits's avatar
    GreaseBits
    10 years ago

    I noticed one person noted that they had this problem. Here's how I managed to fix mine:

    If anyone was suffering from the same issue as I with getting this message every time trying to connect to a game "Lost connection to the Playstation Network, online features will be unavailable" here's how I got mine to work.

    Apparently the modem my internet provider gives me also doubles as a router (a rather poor one). Because of how poor it is, I've just always plugged in my own router into it and never bothered to touch anything with the modems built-in router. Apparently a router going through another router like this causes this issue with the game. So to fix it I connected to my modems router manual in the settings, turned it in into a bridge (effectively disabling it as a router) and now I'm finally able to play star wars battlefront online.

    So in summary:
    - My internet modem was also a router and I had plugged in my own router into it.
    - This caused the issue with me constantly losing connection to the PS Network with this game and this game only.
    - I effectively disabled my modems built-in router by making it a bridge, and am now able to play this game using my own router.

    This specific link below was the guide I used to turn my modem into a bridge. I'm sure you're ISP has one on their website: http://www.rogers.com/web/support/internet/home-networking/247?setLanguage=en

    Hope everyone with this issue can get it to work.

    Cheers

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