I pre-ordered Jedi: Survivor Deluxe Edition on the 8th of January, 2023. After the launch, I played for 37 hours, and now, all of a sudden, it's telling me that my game wasn't activated properly. I t...
I looked at your account real quick, which is normally not something we do via the forums, but I can tell you that it's likely that something didn't go well with the order. I would recommend reaching out to the support team via https://help.ea.com/contact-us.