Black Screen?
I play red dead 2 at ultra 60 - 70 fps quietly video card 73 degrees and processor 65 - 70, star wars survivor stays 60 while optimizing files and loses video and I need to restart the force... it...
Forum Discussion
EA_Barry
Community Manager
Community ManagerTry the following, thanks.
- Verify your Steam files: https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the requirements below:
Windows minimum requirements
- OS: 64-bit Windows 10
- Processor (AMD):Ryzen 5 1400 or Equivalent
- Processor (Intel):Intel Core i7-7700 or Equivalent
- Memory: 8 GB
- Graphics card (AMD): Radeon RX 580 or Equivalent
- Graphics card (NVIDIA): GTX 1070 or Equivalent
- DirectX: 12 Compatible video card or equivalent
- Hard-drive space: 155 GB
@EA_Barry all ready did it, didn't help
