Forum Discussion

2 years ago

Collector Edition PreOrder - Bonus Code Redemption in UK?

Received Preorder bonus code for Jedi Survivor PS5 from Limited Run games today with guidance that the code may not work with ease outside North America. I am having zero luck redeeming the code in ...

SofaJockeyUK

Hero+

2 years ago

Seems rather unhelpful advice from Limited Run games.

I hope they will be able to explain how to access preorder content even if it's not so easy.

Maybe someone else has used them and can chip in.

daxbobat

2 years ago

Hope so!

From Limited Run games:- Console codes are for the North American region and can only be redeemed on a North American account.

If you do not have a North American PSN or XBL account you may create a free account and redeem the code then.

I’ve tried changing my EA account region to US but no joy. Upon reading it again, it may be as simple as it won’t work for UK.

SofaJockeyUK
Hero+
2 years ago
Just took a look at the Collector Edition. The physical lightsaber does look mighty fine, 😎

It might require the sacrifice of a couple of pieces of digital fluff, unless Limited Run can explain how to set up such a US account - if they can it shouldn't be time limited (as you have the code) if there's a trick to doing it. Can't believe that they haven't been asked before.

Good luck with that.
- EA_Leeuw
  Community Manager
  2 years ago
  Hey @daxbobat,
  
  Cheers for mentioning this.
  
  This is indeed something that Limited Run Games should be able to help you with.
  
  You can contact them via https://limitedrungames.com/pages/support.
  
  Hope you get it fixed.
  
  Let us know how it went.
  - Liam_O1106
    2 years ago
    @EA_Leeuw They don’t seem to care, had the same issue, emailed them. They just say there’s nothing they can do. Charged extra for content we can’t even use, if the account isn’t North American.