Forum Discussion

daxbobat's avatar
daxbobat
3 years ago

Collector Edition PreOrder - Bonus Code Redemption in UK?

Received Preorder bonus code for Jedi Survivor PS5 from Limited Run games today with guidance that the code may not work with ease outside North America. I am having zero luck redeeming the code in ...
SofaJockeyUK's avatar
SofaJockeyUK
Hero+
3 years ago

Just took a look at the Collector Edition. The physical lightsaber does look mighty fine, 😎

It might require the sacrifice of a couple of pieces of digital fluff, unless Limited Run can explain how to set up such a US account - if they can it shouldn't be time limited (as you have the code) if there's a trick to doing it. Can't believe that they haven't been asked before.

Good luck with that.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @daxbobat,

Cheers for mentioning this.

This is indeed something that Limited Run Games should be able to help you with.

You can contact them via https://limitedrungames.com/pages/support.

Hope you get it fixed.

Let us know how it went.

  • Liam_O1106's avatar
    Liam_O1106
    3 years ago
    @EA_Leeuw They don’t seem to care, had the same issue, emailed them. They just say there’s nothing they can do. Charged extra for content we can’t even use, if the account isn’t North American.
    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago
      Hey @Liam_O1106,

      Sorry to hear that. However, I would recommend reaching out to LRG again to request assistance with this, as we're unfortunately not able to help with this. Maybe specifically mention in your support request that the NA code won't work within your region and that you need a replacement code?

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