Forum Discussion
EA_Illium
EA Staff (Retired)
12 months agoHey @Sagitraius When you have a moment can we give the following a try?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
Thanks!
- Sagitraius11 months agoSeasoned Newcomer
Hello!
Thanks for the response. I tried all of those things, i did eventually figure out the problem. The Xbox was in ECO mode, after i turned that off the problem, wasn't resolved, but improved. The game still crashes but alot less frequently.
- EA_Illium11 months ago
EA Staff (Retired)
Hi @Sagitraius, That good to hear, out of curiosity are you using any of the insider builds of Xbox OS?- Sagitraius11 months agoSeasoned Newcomer
Hello!
Not sure what that is, so I'm going to say no. I haven't added, Improved or subtracted anything from how the Xbox came out of the box.
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