Constant crashing Xbox Series X
Product: STAR WARS Jedi: Survivor Platform:Xbox Series X Summarize your bug Games crashes constantly mainly on cut scenes but also during standard play. The game is currently unplayable How often...
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EA_Leeuw
Community Manager
Community ManagerHey @viamediahayes,
Don't you mean an Xbox Series X by any chance? The game is not available for the Xbox One series.
Don't you mean an Xbox Series X by any chance? The game is not available for the Xbox One series.
Please can I get a refund? I cannot play the game. You have physical proof that I cannot play. I payed £62 for a game that doesn’t work. I have been speaking with your team for months now. Still no fix to my game. I have yet to play a single second of Star Wars Survivor and at this point, I don’t even want too.
The customer service here is atrocious. We are being left with no updates. No word from developers. No word from community managers like yourself. This is the worst experience I have ever had for a game that is supposed to be “Next Gen”.
Can someone, anyone, please tell me if I can get a refund, or are you going to fix your game so those of us who still have a defective game can actually play it?
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