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Xpertgamer_599's avatar
Xpertgamer_599
3 years ago
Solved

EA App Keeps saying 'UPDATE REQUIRED'. Can't get into game...

I see most people can get into the game but they can't play it. I don't know if anyone has my issue but it keeps saying 'UPDATE REQUIRED' so I decide to update it and then this happens: First, a sm...
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago

    @Col_Hstar, it's likely that there's an issue with your local cache of the EA app.

    Please clear the cache and see if you can launch the game again.

    Thanks.

ITTimJones's avatar
ITTimJones
2 years ago

I'm in the same boat. Just started today. tried all the things and nothing.

Rhauri's avatar
Rhauri
2 years ago

@ITTimJones  Frustrating isn't it! Got the same update loop in Apex, seems a load of us all experiencing it. Got to be a server side issue preventing the download from starting.

@EA_Leeuw Are you able to help escalate?

  • DinoDome2110v2's avatar
    DinoDome2110v2
    2 years ago

    same issue happening to me as well. tried clearing the cache, uninstalling/reinstalling the EA app., and nothing worked so far - still just says 'update required' for Apex.

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