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Xpertgamer_599's avatar
Xpertgamer_599
2 years ago
Solved

EA App Keeps saying 'UPDATE REQUIRED'. Can't get into game...

I see most people can get into the game but they can't play it. I don't know if anyone has my issue but it keeps saying 'UPDATE REQUIRED' so I decide to update it and then this happens: First, a sm...
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    @Col_Hstar, it's likely that there's an issue with your local cache of the EA app.

    Please clear the cache and see if you can launch the game again.

    Thanks.

Sproutak's avatar
Sproutak
2 years ago

This bug occured for me too when trying to play Apex Legends - yesterday it worked. I tried the repair function, cleared cache, run as admin, rebooted... Nothing changed. The only thing I didnt try is reinstall - but this so far didnt work for anybody who tried. One other game works. Any other ideas? Will I really need to install it on Steam instead?

Alucard2018999's avatar
Alucard2018999
2 years ago
It seems like EA might be nudging us towards transitioning to the Steam platform
  • Rede-e4f's avatar
    Rede-e4f
    2 years ago

    This morning the update worked just fine, so the problem was on EA side.
    Yesterday I tried almost everything, repair files, clean cache, reinstall EA-app etc...

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