Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug Game crashing on Jedha map. There's an ATST bossfight, first time it crashed I pressed L2 to finish off the ATST, a cutscene was about to start and it crashed. Second time I got trough the cutscene, I was in the cave, another cutscene was about to start when it crashed. Third time the cutscene got midway trough but then it crashed again.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play trough the mentioned section in Jedha.
What happens when the bug occurs? The game crashes to desktop with the following error: LoginId:de502096bd6dfc9e24d2a53b05af51ff LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
What do you expect to see? Playing trough the game without crashes
Here's what UE4 says:
"LoginId:de502096bd6dfc9e24d2a53b05af51ff
LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG"
My specs:
CPU: Intel Core i9 13900KF
RAM: G-SKILL 32GB DDR5 6400 CL32
GPU: Nvidia RTX 4090
SSD: Samsung Evo 970 Plus
OS: Windows 11 Pro
GPU driver is up to date
(CM: Edited to remove c/p portions)
Same issue here, Jedha is unplayable.
LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
CPU: AMD 78000X3D
RAM: G-SKILL 64GB DDR5 6000 CL30
GPU: Asus TUF RTX 4090 (driver up to date)
SSD: Samsung Evo 980 Pro
OS: Windows 11 Home (up to date)
GPU driver is up to date
turning off ray tracing looks to of resolved my issue
I have the same issue. I have a high end rig and want to play with raytracing on. No issues untul Jedha. Now it crashes on the same scene every time. It works when i turn off ray tracing duhhhh but i paid for the whole experience not for some feature incomplete game. EA U SUCK. UR DRM SUCKS. UR APP SUCKS. UR SERVERS SUCK. DEMANDING TO BE ONLINE ON A SINGLEPLAYER GAME SUCKS.
I'm also having this issue. It's gotten to the point where I can no longer progress in the game. Which is truly unfortunate as this game is so good but these technical issues are really souring the experience of it. I guess I'm stuck waiting for the next patch since I already have ray tracing off and have tried other workaround that people have been suggesting.
