I am Stucked in Singing Ruins
I am stucked in the plataform. I can't use force to attract the metal door
Forum Discussion
EA_Rtas
Community Manager
Community Manager@webyzn Hey there, thanks for letting us know that you're running into this, I've sent this on to the team to be investigated and will update here when I know more.
Can you please let me know what platform you are all playing on?
Can you please let me know what platform you are all playing on?
@EA_Rtas any news on this being fixed?
Nope, I don't think they will be any immediate fix. Hopefully in coming updates (if there is any) they solve it. But I wouldn't hold my breath.. I just restarted the game on super easy so I can fly through to the point I played till and hopefully I can get pass there.
following restart, could you pass thru a second time? i'm extremely reluctant to restart, but looking as the only solution as EA hasn't quite fixed the issue yet.
- EA_Rtas
Still being investigated folks, thanks for bearing with us. I will pop an update in here when I know more.
How long has this bug been around!? I'm 20 hours in and now I have to re start because a door won't open! This is ridiculous fix the damn door @EA_Rtas . It can't be that hard.
When is the patch with the fix coming out?
@EA_Rtas are you able to provide us an update.
Honestly even if it's an update that there is no update. Being left unanswered is quite rude and frustrating. Particularly when this list of people keeps growing.
The game is clearly still being supported as there's been hotfixes since patch 9.
This bug is a soft lock which would be about as high severity as it comes when triaging bugs. Im surprised it didn't trigger the need for a hotfix alone. However, some explanation around what EA are doing to address this, as vague as it may be would be appreciated.
Please lift your standards and communicate with the community that supports your products.
(On a PS5) Just after getting the dash ability at the windy temple in singing ruins, you’re supposed to dash to a platform, pull the door open and recoup with merrin, to reach pilgrim’s sanctuary. The first time i did this, the door had a L2 (pull) trigger and let me dash and recoup with merrin, however right at that moment my power cut, and when rebooted, the game booted back to the moment i learn the dash move, however after dashing to the platform, the door no longer has a L2 trigger. The door cannot be opened in any way, you cannot proceed back, or go forth to recoup with merrin. No meditation points nearby, so no fast travel. No multiple save points, so cannot go back to a working save either. I’ve tried glitching my way through the door obsessively, and still could not get through. Therein lies the point. I should not have to try to glitch through a door that should be open in the first place, especially on a game that costs 70 USD. These game breaking bugs would not even happen during the 360,PS3 era. Can’t believe they’re happening now. I and many others just want to be able to continue the game we all have invested many hours in. Stuck in a cave with cal’s we all have customized, waiting for developers from a multi million dollar company to care enough to push a patch, so we can finish the game we bought. An unplayable game getting a Ps5 pro enhancement, is the cherry on top. How about we first fix the current console and pc versions. Please, just let me, and many others just finish the game, this is beyond frustrating.
The video below from another person, shows precisely the issue i. and the uploader is also facing.
There are numerous reddit posts about this as well.
Facing the same issue. I can’t start the game all over again. I’ve put in too much effort. FIX THE DAMN DOOR EA.
Same issue on ps5
Since they won’t give us a fix besides “restart the game and don’t die this time after you learn force push” that’s what I did.
Not a “fix” we’re happy with but seems like it’s all we’re getting so don’t really have another choice.Thankfully restarting the game works as long as you don’t die at the crossing right before the door!
Originally it took me 15.5 hours to get to the part where the game broke. That was playing the game blind with no tips/hints. This time I did it on Story Mode and used a YouTube playthrough as a guide to shorten the time as much as possible. Took 9.5 hours to get to and past the previously broken door.
Not going to look at the playthrough any more now that I’m past it but figured it’s ok to do it on second pre-broken door playthrough.
In case anyone else wants to use restart the game and use a guide to get through the broken door part: https://www.youtube.com/watch?v=tRpn6YMcnZI
In this guy’s playthrough the door comes 8 hours and 13 minutes in.
