I am Stucked in Singing Ruins

this works; took me over an hour to get out though:

https://youtu.be/hgSDSRPI_xQ?si=YhIcArGY1VZ6JA1-

THANK YOU!!  Perhaps you could give the devs some direction...

Worked for me (on PC). Took me back to previous save point BEFORE the bug. 

Apparently EA devs don't use PC's  and should start paying or hiring the community members that fix EA's problems.

Hi playing on PC and this error still occurs 8 months after the initial post. 

Tru this worked for me https://youtu.be/hgSDSRPI_xQ?si=YhIcArGY1VZ6JA1-

no thank to ea support didnt help me at all they even said reinstall the game like how does that even help 

and some other guy said it will take some time without telling me what exactly will take time like no help at all 

Any update on this?  I've been waiting a year for a fix for this 

I have just run into this bug on PC. 2 years later and still no fix. Pathetic!

I had to use this to teleport to the other side of the doorway.

https://fearlessrevolution.com/viewtopic.php?f=4&t=24481&sid=3aac1af49b0a0b5123697ffe823a2822

Como pudiste resolverlo?

ps5. Please fix it. It´s annoying investing time in the game to get stuck in a bug.

Hey EA_Rtas​,

So, the issue has been up for 2 years, you've pick it up a year ago....where is the solution? 

Thanks,

I hope you receive money from Youtube, because the number of time i have watch adds to try to see a different solution on the glitch. All this money would have fixed this stupid issue.