Forum Discussion
7 Replies
- EA_cuervo1 year ago
Community Manager
Hey there, I see that you posted this a couple of days ago and didn't get any replies. Are you still experiencing this problem? If yes, have you tried reinstalling the game and updating your graphics card driver?
- Mihangel1411 months agoRising Newcomer
Do you use the night light feature in Windows? I get this when it's turned on
- hieu88666 months agoRising Newcomer
hey there, I got the same problem and I don't know how to fix it.
- EA_cuervo6 months ago
Community Manager
Hi hieu8866 , do you have the night light turned on in Windows? If yes, can you please try turning that off to see if it helps? Let us know how that goes.
- hieu88666 months agoRising Newcomer
no, the night light is turned off, I tried updating the latest version of GPU driver, reinstalling the game but everything is still the same.
- EA_cuervo6 months ago
Community Manager
I'm sorry to hear that you've gone through so many steps, and the problem still persists. Could you please share a DxDiag so we can try to identify what's causing it? You can find instructions on how to get a DxDiag in this article:
https://help.ea.com/en/articles/technical-issues/dxdiag-information-pc/
- BSM07086 months agoNewcomer
What does this mean? and how do I fix it?