Forum Discussion

ericlc99's avatar
ericlc99
3 years ago

I can't launch Jedi Survivor, and no troubleshooting options work

What should I do at this point, as it's been two months since launch, and not even being able to get the game to launch or the EA App to show any of my games or work at all is ridiculous
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @ericlc99,

Could you please describe the issue a bit more?

You mention that you're unable to launch the game via the EA app, but why? Do you get an error? How exactly do you own the game; is this via us, Steam, Epic, etc.?

Your EA app also doesn't show any games that you own?
CreeperHead108's avatar
CreeperHead108
Seasoned Newcomer
2 months ago

Every time I open the game, it goes through the entire intro until it gets to "Star Wars: Survivor EA" and then crashes. I've tried every trick in the book. changed every other setting on everything, uninstalled and reinstalled the game, uninstalled and reinstalled EA, everything. sucks to have a game I can't even play. I've spent hours trying to fix this. someone please tell me you know how to fix this

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