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overlord155's avatar
overlord155
2 years ago
Solved

I purchased Jedi survivor on steam but it says i dont have access

I purchased jedi survivor on steam but every time i got to launch it an error in the ea app says I don't have access to it even though my steam account is correctly linked 
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey Everyone, 

    Thanks for reaching out to the community on Answers HQ!

    To confirm, we are currently investigating an issue with EA games on Steam giving the error message "You don't have access", for more information and and to provide requested details please follow our ongoing thread:

    [Investigating] "You don't have access" error

    If you are playing on the EA app instead please see our thread here. 

    Thanks!

Jason544439's avatar
Jason544439
2 years ago

I bought Jedi Survivor from Steam, and it is not showing in my EA library
I have a screenshot showing the library and steam, what can I do to fix this?

Edit: Re-Installing it isn't working, Re-Installing the EA app isn't working, Verifying file integrity on steam isn't fixing it.

Edit 2: I have no clue what happened, but now it is working. so, :/

Misbehaven_I_Am's avatar
Misbehaven_I_Am
9 months ago

I just had the same issue.. go to the search field and enter Jedi Survivor.. you'll see it in the Hidden folder.. not sure why.. but you can unhide it and then add to your Library again.. That seems to work for me anyway. 

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    9 months ago
    @Misbehaven_I_Am Appreciate you popping in with your own solution for this.

    Considering this thread has been inactive for over a year I'm going to go ahead and close it off

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