Jedi Survivor keeps crashing on launch (EA App)

Question

My game keeps crashing on launch, I never got to even see the main menu.

I already tried all of the following steps:

Repair/Verify your game based on which client you are launching from

EA App - Repair (Library > Tile Dots > Repair) ---Didn't help

EA App's Cache (Top Left Menu > Help > App Recovery) ---Did not help
Check for other applications that may be limiting EA App or Game performance ---Nothing at all
Run the System File Checker tool then Check for Windows and GPU updates ---Everything done
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues ---Done
Restart your device in Clean Boot mode, then just try running the client and game ---Did and still crashing

I attached my DxDiag where you can see the Jedi Survivor crashes. I don't get crash reports. The game just closes.

Does anyone have an idea how to fix the issue? It's very frustrating.

ea_illium · Answer

Hey&nbsp;@magic130906&nbsp;

To confirm was the dxdiag from a clean boot or how you normally start your PC?

magic130906 · Answer

I am not sure, I think it was a normal boot later

ea_illium · Answer

Hi @magic130906, Apologies for the delay, are you running any other programs or security software? If not, is your machine's date/time correct?

magic130906 · Answer

No I am not using any security software or other programs in the background. I am using Berlin time.

ea_illium · Answer

Hi @magic130906, Would it be possible to test a new admin account on the PC and check if this continues?

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Jedi Survivor keeps crashing on launch (EA App)

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