Forum Discussion
2 years ago
I hit download and it just says preparing for about 10 minutes then cancels the download. I meet all the system requirements and I have the disk space so idk what’s the problem. If I can’t fix it I want a refund
- EA_Leeuw2 years ago
Community Manager
Hi all,
Could you please perform an EA app recovery to see if that fixes the issue?
Also, please make sure that you have plenty of hard drive storage available, as discussed here.
- 2 years ago
Performing the EA app recovery does not fix the issue for me at least. And I have over 300 GB of storage available
- 2 years ago
@EA_Leeuw this did not work. Is there any known fix to the issue yet?