Forum Discussion
Hey I have done everything you have said but nothing has worked my game still doesn't load
Hello, @Uuujhhyujj
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- 3 years ago
Hello so I have done all of that and it still doesn't work
- EA_Aljo3 years ago
Community Manager
Try deleting the personal saved data for Jedi Survivor. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the Jedi Survivor tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Next, go to Manage game and add-ons > Saved data
- Delete the file with your gamertag on it
Let me know what happens.
- 3 years ago
Do I select delete from console or delete all