Jedi survivor stuck at loading screen xbox
Starting up the game into the main menu the i click continue and then i just get stuck on a loading screen.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello, @Uuujhhyujj
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Hello so I have done all of that and it still doesn't work
- EA_Aljo
Try deleting the personal saved data for Jedi Survivor. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the Jedi Survivor tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Next, go to Manage game and add-ons > Saved data
- Delete the file with your gamertag on it
Let me know what happens.
Do I select delete from console or delete all
Ok so I deleted it and it still won't load
- EA_Aljo
Do you happen to use a custom gamerpic for your Xbox profile? If so, change it to a default one and let me know what happens.
So I did that and it still doesn't work
- EA_Aljo
Please try what I just suggested. If that doesn't help, try deleting and reinstalling the game.
