Jedi survivor stuck at loading screen xbox
Starting up the game into the main menu the i click continue and then i just get stuck on a loading screen.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Juan_Sad_Panda
Try clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know if that helps or not. Thanks!
Same issue on my end. I tried the suggested tip, but it crashes in the same place - if not earlier.
- EA_Aljo
Do you happen to have a custom gamerpic for your Xbox profile? If so, try changing it to a default one. Also, try deleting the personal saved data for Jedi Survivor with these steps.
- Press the Guide button and then highlight the Jedi Survivor tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Next, go to Manage game and add-ons > Saved data
- Delete the file with your gamertag on it
I do not have a custom gamerpic, however I went ahead and changed it to the XBox symbol. The game crashes in roughly the same spot.
I also deleted all of the saved data, and have tried that every time I start the game.
Hi! I have done all of the troubleshooting steps from both of your posts and it is still crashing at launch.
I have even gone so far as clearing the cache on my machine a couple of different ways. First time was by holding down the power button until it powered off and beeped, unplugged for 2 minutes, and then powered it back on. Second method was by resetting the console but keeping games and apps installed.I have even went as far as going and purchasing a physical copy of the game and just reinstalled it for the third time but it continues to fail to make it past the title cards.
