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Dekurl's avatar
Dekurl
3 years ago

LowLevelFatalError [File:Unknown] [Line: 686] DXGI_ERROR_DEVICE_HUNG

Product: STAR WARS Jedi: Survivor Platform:PC Summarize your bug Randomly, my game crashs and appears this error: "LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8r...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 years ago

@DocMosh 

There is a repeated error at the bottom of your DxDiag that would suggest an issue with your System Files.

Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Thanks.

DocMosh's avatar
DocMosh
3 years ago

@EA_Barry  Thank you for this. I was able to fix my system files; however, it did not do anything for my crashing. Still having the same issue with the same message. I also tried running as administrator as another user suggested, but no luck.

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