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Dekurl's avatar
Dekurl
3 years ago

LowLevelFatalError [File:Unknown] [Line: 686] DXGI_ERROR_DEVICE_HUNG

Product: STAR WARS Jedi: Survivor Platform:PC Summarize your bug Randomly, my game crashs and appears this error: "LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8r...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 years ago

@DocMosh 

There is a repeated error at the bottom of your DxDiag that would suggest an issue with your System Files.

Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Thanks.

Psychoskysr's avatar
Psychoskysr
3 years ago

Can we at least know if this is being investigated or something @EA_Barry? Jedi Survivor was the reason that I activated EA PlayPro to be honest but I already lost some time on it 🙂 Countless of troubleshooting completed by many users but I did not see any official messages from anyone.

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