Forum Discussion
Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug Game Crash
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? game crash after update patch 4. after play around 3-4 min. even if I was change all visual setting to low but still got the same error (EA App)
What happens when the bug occurs? Game Crash
What do you expect to see? Make this game playable again
The game has crashed. Here is the error message:
LowLevelFatalError [File:Unknown] [Line: 686] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at D:\depot\r8branches\r8release\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1253 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
I was try
- repair game
- repair ea app
- clear cache ea app
- reinstall visual c++
- clean reinstall GPU Driver
- remove game and reinstall
My PC Specification
- Ryzen5 7600x
- RTX 4070Ti
- 32 GB RAM
So I think my PC resource not a problem here and It was working fine before update patch 4
- 3 years ago
Update new error
LoginId:3dea3526389ad443fd6bb697852c3665LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
- 3 years ago
I have the same problem with Dagan Gera boss after patch 4.. SPECS: ryzen 5 3600 rtx 3060 12gb ram 16gb DDR4 playing FHD with MED settings lower then 60 FPS.. 70 Euros for this shame?!?!?!
LowLevelFatalError [File:Unknown] [Line: 686] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at D:\depot\r8branches\r8release\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1253 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
- 3 years ago
EA This is just embarrassing. What a good way of discouraging customers from purchasing another EA product, we are going on two + weeks now with pc players having issues. what the hell EA?
- 3 years ago
Im running into the same issues
LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNGExcept im at the point of fighting Vader with Cere. I havent crashed a single time until today. Havent played in a couple days and i did just install the RTX OC 4070 in my rig. Not sure if this has anything to do with it. Im assuming not since im not the only one having this issue
- 3 years ago
Anyone find a fix? I encountered this today. Crashes halfway thru the fight with Dagen every single time. 8 times in a row. I'm done with this game. Embarrassing.
- 3 years ago
Csáó, nekem is ugyan ez a problémám, nem tudok továbbjutni már a játék elején, mert folyamat összeomlik a játék, nagy kérdőjel nekem ez az egész, és főleg az hogy senkit nem tudok elérni ezzel kapcsolatbam.
- 3 years ago
Constant crashing on Windows 11 with 32GB ram, RTX 3080, Ryzen 5800X
LowLevelFatalError [File:Unknown] [Line: 686] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at D:\depot\r8branches\r8release\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1253 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
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