Forum Discussion

mquinn54's avatar
3 years ago
Solved

Out of Video Memory 99.999% at launch on beefy PC

Product: STAR WARS Jedi: Survivor
Platform:Steam-PC
Summarize your bug Every time I try to run the game I get an "out of video memory" error. I have an i9-13900KF with 64 GB Ram, an EVGA RTX 3080 w/ 10 GB RAM, an Asus z-790 wifi-a motherboard. Occasionally (and only after a fresh boot) I can get the game to run (usually takes 3 or 4 tries after a fresh boot if it's going to work). There is absolutely no overclocking going on - in fact, I underclock my 3080 and limit it to 88% power (underclock by 500 MHZ).. Also, total VRAM is around 42 GB (could not find anything in the BIOS to increase that size).
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know - presumably duplicate my system. As soon as I run something else, it's 100% of the time that I run out of memory (although ocassionally I crash instead - those, the results get sent to EA).
What happens when the bug occurs? Game exits
What do you expect to see? Game runs

Not much more to say.  My system more than matches the minimum system spec, so I would expect this to run all the time.  

  • OK - I undid all the CRU changes. Rebooted, then started getting crashes in nvwqf2umx.dll (an nvidia dll).  Web searching said a clean install of nvidia drivers will normally solve this, so I clean installed and rebooted.  Now, things seem to be working as I expect (I can run things in the background while playing the game, and the game starts up properly).   Yeah!!!!

    Attached my latest dxdiag, but am running basically a 4K monitor on displayport and a 1080p "monitor" on my Receiver via HDMI to get sound, using "extend the display"

15 Replies

  • BlurryKnyght's avatar
    BlurryKnyght
    3 years ago

    The game still does not work after Patch 4.

    The game is trying to allocate over 10GB of VRAM on startup thus crashing my computer. What could cause this issue?

    I have attached a DXDIAG if anyone knows how to read those.

  • Product: STAR WARS Jedi: Survivor
    Platform:Steam-PC
    Summarize your bug Game crashing, and getting an error saying it run out of memory for allocating resources or something. I have checked, and my memory never exceeds 75% when playing the game (including all other applications) I sometimes don't even spawn in before it happens, and I haven't been able to play since the first patch on May 1st. Before then, the game was a bit buggy, but playable. Since that patch, haven't been able to play 5 minutes.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Not sure, beyond running the game. I have a computer with Ryzen 9, RTX 3060 with 12 GB of VRAM and 16 GB RAM.
    What happens when the bug occurs? An error message pops up saying "Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."
    What do you expect to see? As mentioned, I have 12 GB of VRAM with my RTX 3060, and 16 GB of physical RAM. I should not be getting this error. I never have other applications running except for the task manager to check the memory usage lately, and I have tried with all the lowest graphics and lower resolution, to no effect. I just want a playable game...

    Product: STAR WARS Jedi: Survivor
    Platform:Steam-PC
    Summarize your bug Game crashing, and getting an error saying it run out of memory for allocating resources or something. I have checked, and my memory never exceeds 75% when playing the game (including all other applications) I sometimes don't even spawn in before it happens, and I haven't been able to play since the first patch on May 1st. Before then, the game was a bit buggy, but playable. Since that patch, haven't been able to play 5 minutes.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Not sure, beyond running the game. I have a computer with Ryzen 9, RTX 3060 with 12 GB of VRAM and 16 GB RAM.
    What happens when the bug occurs? An error message pops up saying "Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."
    What do you expect to see? As mentioned, I have 12 GB of VRAM with my RTX 3060, and 16 GB of physical RAM. I should not be getting this error. I never have other applications running except for the task manager to check the memory usage lately, and I have tried with all the lowest graphics and lower resolution, to no effect. I just want a playable game...

  • Product: STAR WARS Jedi: Survivor
    Platform:PC
    Summarize your bug Game crashes to windows on Optimizing Game Files screen. Produces error message (multiple instances) of "Out of video memory trying to allocate a rendering resource" the issue being, multiple resource monitoring software reports at the time of crash only 6.5 to 7GB of the 16GB of available VRAM is being used.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Unknown if this is a hardware compatibility issue.
    What happens when the bug occurs? Screen freezes, and doesn't even update overlays. Doesn't change screen when alt-tabbing to a different program for at least 30s before the instance of the game closes entirely. When the game starts, during the EA, Respawn and LucasArts splash screens the GPU emits a coil whine that does not occur during any other game or stress test (including BF2042 and APEX)
    What do you expect to see? Prior to the latest update I could at least get into the game and encountered occasional crashes in line with other peoples reported experiences, however the latest update has rendered the game entirely unplayable.

    For context I am using:
    CPU: AMD 7800X3D
    MoBo: NZXT B650E (latest bios)
    RAM: 32GB DDR5 (4800MHz and 6000MHz EXPO)
    GPU: Radeon 6800XT (16GB)
    OS: Win11 home

    Display : 1920x10810p 60Hz

    I am up to date with all drivers, and have tried turning off and on multiple graphical performance features in the GPU driver utility software with no impact on the crash occurring.

  • krayzie32's avatar
    krayzie32
    3 years ago

    I had this issue as well.

     

    The issue with my PC was that I had an inadequate sized PSU. I upgraded my PSU to a 1000w and it loads and plays fine right now. I figured out it was the PSU when the ‘power’ test with OTCC crashed my pc just like the game did.

     

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