Out of video memory trying to allocate a rendering ressource CRASH (RTX 4090 - 24 G VRAM)The game crash after 15 minutes of play > freeze then message I got is "out of video memory trying to allocate a rendering ressource ...."I disable Raytracing, same error and I have 24 Gigs of VRAM ????????i7-12700KRTX 4090 24G !!32GB RAM 3200MHZ CL16PCIE Gen4 M.2This issue exists before and after the May 1st Patch.Game Repair does nothing.Closing all applications does nothing.Drivers are up to date.Please HELP I CAN'T PLAY THE GAME !!

Product: STAR WARS Jedi: SurvivorPlatform:PCSummarize your bug After about 15 tot 20 min the game crashes because out of VRAM, on a RTX 3090 Ti 24GB GPU.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Play the game.What happens when the bug occurs? The game crashesWhat do you expect to see? PatchAfter about 15 tot 20 min the game crashes because out of VRAM, on a RTX 3090 Ti 24GB GPU.Onboard 32GB 3200mhz memory

Product: STAR WARS Jedi: SurvivorPlatform:Steam-PCSummarize your bug Since patch 5, the game now frequently crashes due to running out of video memory, making it unplayable. It never crashed like this prior to this patch. System Specs: RTX 4080 16GB Intel Core i7 13700k 32GB DDR4 RAM My settings are 3840x2160, Epic preset, ray tracing on, FSR quality. I have used the same settings on previous versions of the game and it never crashed. It has only started crashing since the latest patch.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Just playing the game, or changing graphics settings sometimes triggers the memory error. My settings are 3840x2160, Epic preset, ray tracing on, FSR quality. I have used the same settings on previous versions of the game and it never crashed. It has only started crashing since the latest patch.What happens when the bug occurs? The game will crash completely.What do you expect to see? A fix to the VRAM usage.---

Product: STAR WARS Jedi: SurvivorPlatform:Steam-PCSummarize your bug The game leaks memoryHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? It's easy to reproduce: - Set the page file to a static amount that is way higher than should ever be used (6-8 GB?) - Watch performance monitor + task manager GPU panel and see memory usage and page file size creep up until the entire system crashes (not just the game) - Set page file to be automatically handled by Windows and restart PC - Play the game and watch performance monitor + task manager again; you will see video memory / page file usage creep up but when the limit is nearly reached, more page file space will be allocated. Eventually it could reach a gargantuan size. Notice that performance monitor usage appears steady because it is using the same percentage of available memory, but the total memory is increasing due to paging, thus the total used memory is also continuously increasing.What happens when the bug occurs? If the page file has a static size, the entire system crashes and must be hard reset. If the page file is dynamically allocated, the game may crash but it takes much longer due to the continuous enlargement of the page file. If the limit is reached anyway, the game crashes but otherwise the PC is functional.What do you expect to see? I expect the game to correctly allocate/deallocate memory like every other game on the market.All performance metrics are normal except video memory, which steadily climbs while the game is running until the limit is reached, never deallocating memory. Graphics drivers are up to date, tried rolling back a version which made no difference. DxDiag reports no issues. Windows (and therefore DX12) up to date. Regenerated DX cache at AppData/Local/ which made no difference. No leaking issue in any other game ever, including other DX12 games and Jedi Fallen Order which run perfectly.Since paged memory can be used by the graphics drivers, bloating the page file to sickening levels allows the game to run for a while (more available memory means the leak takes longer to max out memory and require a restart). This isn't an option for anyone using an HDD (as performance is abysmal) or anyone who doesn't have a lot of free space on their drive to allocate to a monstrous page file.I honestly wouldn't be surprised if most of the people who have played with minimal issues just don't realize that by default the page file will dynamically allocate with no limit, whereby they would never realize there was a problem until they ran out of free disk space to feed the page file, or in the event that a sufficiently large request for memory was made between page file allocation intervals. For anyone with plenty of extra space, this could take hours to occur. Changing texture quality changes the amount of time it takes to crash, likely since lower quality textures take up less space, resulting in smaller allocation increments.Take a look around EA forums and Steam discussions and you will see this issue manifest on a wide array of graphics cards from different generations and architectures, some from NVIDIA and some from AMD.This issue is therefore clearly hardware agnostic. It is not a matter of insufficient video memory if a 4090 with 24 GB is having the same exact problem. My GTX 1080ti has 11 GB which is far beyond what is required for the game to run. Everything performs impeccably until the timebomb explodes.This is a huge issue, and expecting people to have infinite disk space to allow indefinite paging to compensate for a leak is simply unacceptable. Not to mention that "workaround" isn't 100% reliable even for those who can do it.Just in case you are curious, my CPU is a Ryzen 5 3600x with 16 GB DDR4 @ 3200 MHz. CPU/RAM performance is unremarkable. Not that this has anything to do with a video memory leak, but I figured I would mention it anyway.I'll be happy to provide some screenshots of the leak in action if for some reason you decide that's better than reproducing it yourselves.

It is incredible that you need this image, I am 100% sure that the team knows that this happens @EA_Leeuw

I am still getting an error saying I ran out of vram after the patch. It happens after 30-60 minutes of play time. I have 24gb of vram. Each time it happens my Nvidia driver is deleted and I have to reboot and reinstall the driverResizable bar is enabled in bios and NvidiaProfileInspector. RTX3090ti5600x16gb ram cl14M.2 NVME SSD

Out of video memory trying to allocate a rendering ressource CRASH-4090-24GVRAM

66 Replies

Core001
3 years ago
Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug After about 15 tot 20 min the game crashes because out of VRAM, on a RTX 3090 Ti 24GB GPU.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the game.
What happens when the bug occurs? The game crashes
What do you expect to see? Patch
‌
After about 15 tot 20 min the game crashes because out of VRAM, on a RTX 3090 Ti 24GB GPU.
Onboard 32GB 3200mhz memory
HellBoyDVD
3 years ago
i have the same problem but my graphics and radeon RX6800 xt.
you've already managed to solve the problem.
Core001
3 years ago
@HellBoyDVD Still a problem. Game crashes all the time cause of a memory leak. Hopefully the patch it soon
DeathpopeEA
3 years ago
I am still getting an error saying I ran out of vram after the patch. It happens after 30-60 minutes of play time. I have 24gb of vram.
Each time it happens my Nvidia driver is deleted and I have to reboot and reinstall the driver
Resizable bar is enabled in bios and NvidiaProfileInspector.
RTX3090ti
5600x
16gb ram cl14
M.2 NVME SSD
F14mavrick
3 years ago
What a freakin joke at the moment. I mean really. How do you run out of memory with a pc with 32 Gigs of ram and a RTX 3090 playing at 1440p resolution? Like what am I supposed to do, play this game at 1080p? what are people doing if they are playing at 4k?

The latest patch was suppose to fix performance issues. Prior to the patch I didn't have a freaking memory leak. When I launch the game it instantly take up 14 Gig of ram and just keep on climbing.

any fix or suggestions would be appreciated.

system Specs
1950x Threadripper
DDR4 Corsair 32 Gigs quad channel
RTX 3090
Thanks.
EA_Leeuw
Community Manager
3 years ago
Hey @F14mavrick,

It would be useful if you could provide us with an actual error code, a screenshot of the error and maybe even a DxDiag of your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/.

Otherwise, there isn't really much we, or other players, can try to help you with, I'm afraid.
iMasqueradee
3 years ago
Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug Game Crashes at 10.2-10.5 gbs of vram
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play for 10 to 20 min
What happens when the bug occurs? Game Crashes with the Error message "you ran out of vram"
What do you expect to see? A quick Fix from EA so i can finally play this game
‌
I tried everything, i tried the mod "may the performance be with you" i tried playing it on 720 p with low settings without raytracing obviously. The game Crashes at 10.2 Gb Vram usage everytime. nothing seems to work....
also did a clean driver install but didnt help aswell !
GPU : 4070ti Strix
CPU : 8700k (updating soon)
Ram : 16 gb
On windows 11
F14mavrick
3 years ago
It would be very useful, wouldn't it? But what error code can I screenshot when the game just freezes and doesn't give me any errors and then crashes.

Here is the best I can do for you at the moment.

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: JediSurvivor.exe (10652) consumed 21031378944 bytes.
I had to go into event viewer to see what was going on. This follows exactly what task manager reports, you are low on memory please close one of the following apps and the only app that is shown is Jedi Survivor.

That translates to 19.587 Gigs of virtual memory. Hope this helps. Thank for the response.
Zloy_ParKur
New Ace
3 years ago
@F14маврик It remains only to wait for the release of a new patch, perhaps it will fix your problem.
LakesideVibes
3 years ago
Same issue, have 7900xt. Game starts at about 8GB of ram and as I play I've started monitoring the vram and it almost always crashes as it builds up to about 18GB. Have had to make sure I save at meditation spots when it starts getting close to that and go back to title screen or just restart the game.