Forum Discussion
Hey @Zessina,
Are you seeing any error messages pop up when the game freezes?
While you've just patched, can you try repairing your game installation as well, just to be sure nothing was corrupted during that update process?
3 crashes after the patch today all in the spawn of one hour. 2 with a error code 686 I think it was, and another crash with no error after fast traveling the screen went black and I coulnd close the game and had to restart the PC. So I agree game is unplayable after the patch.
LE:
4th crash:
LoginId:19ae278cb984a9d46b74c1486bc6b4a4
LowLevelFatalError [File:Unknown] [Line: 686] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at D:\depot\r8branches\r8release\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1253 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
- EA_Mako2 years ago
Community Manager
Hey there,
If you're still seeing crashes after this, can we get a DxDiag attached? That will give us a bit more information as to what may be going on here, thanks!
For example, the portion you've listed here is typically one we'll see with GPU related issues. If you haven't checked for recent driver updates, I'd definitely start there.
If you have, it may help to use a program like DDU to completely remove the drivers so you can start fresh.
- 2 years ago
I tried a tip from a guy in another thread and upped the priority of the .exe to high in the task manager.
After that I have played 2 hours now without any freeze :-)
- OzzLink2 years agoSeasoned Veteran
I have the lastest nvidia drivers installed, 531.68 in my case, and I had no crashes before the patch so I dont think it's a driver issue.
On a brigther note, did a "Repair" from the EA app and I was able to play without any issues for about 2 hours. Will try to keep you in the loop if the crashing continues.