Preordered the deluxe edition but only get the standard

Hey @7a7072820b93d3dd,

For which platform is this?

Also, are you currently posting on the forums via the account that you also intended to use for the game?

@7a7072820b93d3dd I am also having a similar issue on Xbox.
I pre-order the deluxe edition and have been playing since release with the add-ons in the game but, after some point today when starting up the game the the pre-order and deluxe edition content was removed from both my game AND my xbox account. I cannot even reinstall. The store tells me I have to repurchase even though my Microsoft account's order history shows I completed a preorder of the game prior to release on Apr. 24.

@7a7072820b93d3dd @EA_Leeuw I too just tried download on a Xbox Series X and can only download the Standard Edition even though I preorder Deluxe.

Hey @repellr,

Please contact Microsoft Xbox Support for any issues related to your purchase.

Thanks.