PS5 controller haptic feedback issues on PS5

Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug PS5 haptic feedback triggers stopped working properly.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? finish the hidden path mission and then explore jedha around the desert ridge southern temple area. do the southern temple puzzle.
What happens when the bug occurs? haptic triggers turn to mush. mechanical whirring sounds coming from controller.
What do you expect to see? Im new to the forums. Any help or ideas would be most welcome. Im happy to provide screenshots although i can't record what my controller is doing.

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PS5 haptic feedback triggers ceased to work properly. They were working just fine then they suddenly stopped working. I was exploring jedha at the desert ridge I just finished the southern temple. All of a sudden, my triggers felt soft when preforming force pushes and the trigger feedback was mush. Controller is making electronic whirring noises like the motor for the triggers is trying to work but just gives in. I tried both my controllers which are brand new same results for both. It is for both force push and force pull. I have rebooted the game rebooted the ps5 and checked for updates for both the dual sense and the ps5 itself. I even went to a different game and they worked fin in that game. I am about halfway through the game i think right after the mission to protect the hidden path safehouse (the one temple). I also tried going to different parts of the planet using the fast travel to spawn somewhere else and went to a different planet. Still seems to not be responding like they should.