Re: "Failed to save, your progress was not recorded"

@dandandan76  Is this in the new Windows account or the old one?

At any rate, please clear the EA App's cache and restart your computer.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Then repair the game.  If you play through the EA App, open your game library, click Jedi Survivor, and select Manage > Repair.  In Steam, right-click the Jedi Survivor game tile and select Properties > Local files > Verify integrity of the game files.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/