Re: [Fixed] - "Please wait while we install the partner application" on EGS?
@11LAK11 Yeah, but my EA app doesn't say it's installed. Just the Epic launcher trying to start the EA app and failing
Forum Discussion
55 Replies
Hello Try closing all launchers and try installing the game from GOG (import both epic and EA) that worked for me
GOG only launches the EA App for me. I have the game installed via EA App but GOG doesn't see it as installed. I also have the problem of Epic Games not showing the game as installed and just saying to please wait while we install the partner application popup.
Just would like to add that I'm having the same exact issue as you are. Hopefully someone can uncover a solution.
I sure hope so. I work overnights so my time to play is limited and this is my last day off until next Wednesday morning. I was really looking forward to starting to play today but now I don't know if that will happen.
is the game not starting??, my problem was that i couldn't get the game to download and now its downloading in the EA app(when i sed it worked)
For me, it opens the Epic Launcher and forces me to install the game through it. As mentiond before it's not working. Do you have any other ideas?
For me the game won't start at all. GOG just redirects me to the EA App. I start it with the EA App, it loads the Epic Games Launcher which then tells me to please wait while we install the partner application and then nothing happens after that at all.
The Epic Games Launcher won't even see the game as installed even though it is and just keeps trying to install the partner application, which is already installed with the game installed via the EA App. GOG won't even see the game as installed.
- @ImmortalAngel09 this is the same issue i have except the game wont install at all, and EA doesnt even recognize that I even own the game
man that sucks...i had the same problem with watch dogs legion and the fix was to delete (.egstore) from the installation folder of the game, that is the folder that connects to epic maybe if you delete that you can start the game from the EA app
When trying It Takes Two demo I'm facing the same problem,it's defently not related to the game itself.
Unfortunately I can't seem to find that file within the installation folder. Thanks for the help though!
- @2Leg1tx2Qu1t I did see on reddit that people were having that problem too. EA wouldn't recognize some of them as owning when they bought it on steam so they couldn't install it either. So it seems to me like there are several problems occuring with connections between the EA App and Steam/Epic Game Store. I really do hope that a solution/fix/workaround is found for all of us!
- @petros4990 I also couldn't find that file but thank you for the tip!
EA_LeeuwCommunity Manager
Issue Resolved
Hi everyone,
We have received a heads-up from Epic Games that they've resolved the issue that was causing this Epic Games Store Launcher x EA app error.
Could you please restart the Epic Games Store launcher & the EA app and try to launch the game via the Epic Games Store launcher again to see if it is now also working correctly for you?
It is possible that you need to update the Epic Games Store launcher.- @EA_Leeuw
•In which region are you located? I am located in the United State of America.
•What is the language of your Windows? It is English.
•What is the region & language of your Epic and EA accounts? United States of America and English.
•Is this different from the region where you're located? No it is not different. NA East... Canada.
Windows = English
Regions are the same. It is 100% related to the EA app and Epic Games not linking.
- In which region are you located? Southeast Asia, Philippines
- What is the language of your Windows? English
- What is the region & language of your Epic and EA accounts? Same
- Is this different from the region where you're located? No
•In which region are you located? Netherlands
•What is the language of your Windows? It is Dutch.
•What is the region & language of your Epic and EA accounts? region is Netherlands and language English.
•Is this different from the region where you're located? No- @EA_Leeuw English - Australia, Windows 10, Epic and EA both English. Please fix this issue. I have just spent $100 on a game that does not work. Surely all this should have been tested prior to releasing the game or issue a refund at best like Steam do - fair and square. Its not a good look. Looking forward to a solution as this has ruined my weekend now. Thanks.
- In which region are you located? united states Missouri
- What is the language of your Windows? English
- What is the region & language of your Epic and EA accounts? English
- They are the Same- In which region are you located? Netherlands
- What is the language of your Windows? Dutch
- What is the region & language of your Epic and EA accounts? Netherlands - english
- Is this different from the region where you're located? no
- @ImmortalAngel09 i just refunded it on epic games. its making me download it via ea anyway
- @2Leg1tx2Qu1t I would do that but I don't want to lose my pre-order bonuses. Hopefully it works for you!!!!
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