After playing more that 86% of the game there was like an error report and then an information on screen said if I want to send a report to Sony (that I did). When the game restarted I lost a lot of my savings and the game restarted from 65%. Is it possible to have all my most recent savings back?
THis just happened to me even on PS5.... Luckily there is a cloud save feature. Unfotunately though I was already at the observatory and now I am back to saving zee....
EA Staff (Retired)Hey Everyone,
For anyone who continued seeing a corrupt save or lost progress after the latest update let us know the following:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Where was your last save at?
Where did your progress restart at?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.
Cheers!
Hello EA Team,
I also lost my save on PS5 one week ago, here are the details :
Platform: PlayStation 5
PSN ID/Xbox GT: lebuteurfou
Region: Paris, France
Are you getting an error message? The classic one when the game crashes during a fast travel loading screen, save corrupted then recovered and upload it to the PS Cloud but it was corrupted I guess so it made me restart from an old save.
Date this issue started (is it still happening?)? On May 20th if I remember well.
Where was your last save at? Near the Watch Tower on Koboh, I was just going to start the Lucrehulk mission.
Where did your progress restart at? At the beginning of the game when you discover the passage under the Pyloon's Saloon.
Please share any steps you've tried to far to resolve the issue: try to find a PS5 save on internet and it didn't work, try to copy paste the save from the PS Cloud but it was the same corrupted file, try to launch the game with the performance mode off.
If possible, share a Screenshot or Clip... I already shared one from my PS5 when the game crashed.
Thanks for your support.
Cheers.
PS5 Digital
beaubeaubear
NA East
Half the time when I load in
Yesterday, It is still happening
My last save was after the second Dagan Gara fight and it brought me back to right after the first fight with him, that was over 6 hours of gameplay for me and I’ve stopped playing the game as of now unless there’s a fix
Platform:PS5
PSN ID: MLG_Icecube
Region:United Kingdom
Are you getting an error message: yes it says save file corrupted
Date this issue started: May 24 2023 and it hasnt happened again as of yet.
Where was your last save: it was right after completing the main story and had just traveled from tanalor to koboh
Where did your progress restart at: At jedda, right before you reunite with cere
Please share any steps youve tried to resolve this issue: ive tried reloading a cloud save file and rebuilding the database of the ps5, neither of them worked
PS5
Alehouer
midwest, North America
error message unable to sync
occured on 8/22/23. Unfixed
unsure where progress was. Reverted to 6% from 2 1/2 weeks prior
tried downloading cloud save but it was at same reverted point
I have the same PS5 problem as everyone else and can't be bothered to answer all your questions when you already know there is a problem!
Bottom line is there is no game save option and when I die the game restarts at the beginning of a new chapter, and I lose everything. I gained.
Platform:
PS5
Are you getting an error message? No
is it still happening? YES
Platform:
Xbox
PSN ID/Xbox GT:
Stryder199
Region:
North America
Are you getting an error message?
Save File Corrupted
Date this issue started (is it still happening?)?
March 30 2024, still happening
Where was your last save at?
Chapter 5, Koboh, 77% completion
Where did your progress restart at?
Progress says 77% still
Please share any steps you've tried to far to resolve the issue:
Deleted local copy of save, reinstalled game, restarted xbox
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
