Forum Discussion
Hey Everyone,
For anyone who continued seeing a corrupt save or lost progress after the latest update let us know the following:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Where was your last save at?
Where did your progress restart at?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.
Cheers!
Hello EA Team,
I also lost my save on PS5 one week ago, here are the details :
Platform: PlayStation 5
PSN ID/Xbox GT: lebuteurfou
Region: Paris, France
Are you getting an error message? The classic one when the game crashes during a fast travel loading screen, save corrupted then recovered and upload it to the PS Cloud but it was corrupted I guess so it made me restart from an old save.
Date this issue started (is it still happening?)? On May 20th if I remember well.
Where was your last save at? Near the Watch Tower on Koboh, I was just going to start the Lucrehulk mission.
Where did your progress restart at? At the beginning of the game when you discover the passage under the Pyloon's Saloon.
Please share any steps you've tried to far to resolve the issue: try to find a PS5 save on internet and it didn't work, try to copy paste the save from the PS Cloud but it was the same corrupted file, try to launch the game with the performance mode off.
If possible, share a Screenshot or Clip... I already shared one from my PS5 when the game crashed.
Thanks for your support.
Cheers.