Re: [INFO] Pre-Order & Deluxe Edition content

@reggiep08 

Bonus content for digital Product automatically entitled.

Physical Product requires code provided on receipt or email and expires April 28, 2024.

See retailer for distribution details.

https://www.ea.com/games/starwars/jedi/jedi-survivor/disclaimers

Thanks.

I've had the exact same problem, with the exact same response with Amazon!

It seems to be a widespread problem with physical copy pre-orders?

I have the exact same issue except I pre ordered from amazon. Amazon even stated before i purchased Jedi Survivor that as long as you purchased the game before its release, we would qualify for the pre order bonus. I was under the assumption that there would be an insert inside the keep case with the code. I assumed incorrectly. 

I got this game for my 9 year old sons birthday, he asked me if I could try to get it early because he thought the bonus saber & skin looked pretty cool. 

It seems pretty clear that there's more than a few consumers that followed all the rules in order to qualify for this silly pre-order bonus. 

The back and forth is exhausting and quite frankly not worth it.

This small issue presents an opportunity for someone to step up and do the right thing for the consumers that did exactly what they were supposed to do to acquire this bonus.

Please do the right thing.

- Jay

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@EA_Barry wrote:

@reggiep08 

Bonus content for digital Product automatically entitled.

Physical Product requires code provided on receipt or email and expires April 28, 2024.

See retailer for distribution details.

https://www.ea.com/games/starwars/jedi/jedi-survivor/disclaimers

Thanks.

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@EA_Barry wrote:

@reggiep08 

Bonus content for digital Product automatically entitled.

Physical Product requires code provided on receipt or email and expires April 28, 2024.

See retailer for distribution details.

https://www.ea.com/games/starwars/jedi/jedi-survivor/disclaimers

Thanks.

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Ye I've pre-ordered the digital version of the game on my series s, and there is no pre-order content on the game. So...