Forum Discussion

Re: [OPEN] Lost access to Pre-Order & Deluxe Edition bonuses

Product: STAR WARS Jedi: Survivor
Platform:Steam-PC
Summarize your bug After applying the PC Patch 3.5 yesterday, my pre-order bonus content no longer appears in any of the customization menus. I use some of the customizations on my lightsaber hilt, and they still appear as part of the hilt, however if I try to change them, the pre-order content stays on the hilt and phases into the new customization.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have the standard, non-Deluxe edition pre-order on Steam. All I did was download and apply Patch 3.5 and the bonus content disappeared from all customization menus as if I don't own it.
What happens when the bug occurs? Pre-order bonus content has disappeared from all customization menus. Customizations using that content that were already applied are still applied but cannot be changed. The applied pre-order customizations stay on the lightsaber/blaster and any new customizations phase into them.
What do you expect to see? I expect the content I paid for to be there and be usable.

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My system is running a 3060ti, Ryzen 5 5600x, 16GB of RAM, and the latest versions of Windows 10 and all drivers. I've tried verifying the game files and restarting my game. Neither has worked.

1 Reply

moyeman32
2 years ago
Not sure what I did, but they've now reappeared. I verified game files and restarted the game, but the content was still missing. I then came here and made the original post, then restarted the game afterwards, and now the content has reappeared.