Forum Discussion
7 Replies
- EA_Illium2 years ago
EA Staff (Retired)
Hey Everyone
If you have not already please let us know the following:
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
Thanks!
From the little feedback provided by the "Community Manager", one can only assume that it is actually some A.I. bot, and none of this is reaching any actual human being.
@cj_art wrote:From the little feedback provided by the "Community Manager", one can only assume that it is actually some A.I. bot, and none of this is reaching any actual human being.
@EA_Illium are you a robot or a human?
- EA_Illium2 years ago
EA Staff (Retired)
Hey Everyone,
To confirm we may ask for additional information to better understand a potential issue and to assist our team with further investigating reports.
I last requested information from this thread as I can see a few other people have mentioned running into this issue, and gathering to requested information I helpful in further looking into this.
Thanks!
🤖
Why not simply load up the game on Steam for yourself and gather all the information you need directly?
Hello,
Info requested:
Client is: STEAM
- EA ID: Charlkarrg
- Are you getting an error message? No error, just no controllers work since patch.
- DXDIAG attached
- @EA_Illium Any updates? It is has been nearly a month and this issue persists
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