Forum Discussion

juanrm117's avatar
3 years ago

Star Wars: Jedi Survivor keeps freezing

Product: STAR WARS Jedi: Survivor
Platform:Xbox Series X
Summarize your bug My game keeps freezing, it happens way too often. It’s the worst that you’re finally able to get close to defeat a boss and bam your screen freezes…doesn’t even send you to home screen just freezes completely. I’ve contacted Xbox support and tried all the “technical” fixes, and all they were able to say is to contact the game developers. The game was amazing up until freezing. No other game does this. Either fix this or refund me, because this is the worst. You finally give us the game we wanted for years and this happens?
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play the game and you’ll see.
What happens when the bug occurs? It freezes and you can’t do anything but close and restart
What do you expect to see? A working game or a refund

Product: STAR WARS Jedi: Survivor
Platform:Xbox Series X
Summarize your bug My game keeps freezing, it happens way too often. It’s the worst that you’re finally able to get close to defeat a boss and bam your screen freezes…doesn’t even send you to home screen just freezes completely. I’ve contacted Xbox support and tried all the “technical” fixes, and all they were able to say is to contact the game developers. The game was amazing up until freezing. No other game does this. Either fix this or refund me, because this is the worst. You finally give us the game we wanted for years and this happens?
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Update the game again? Idk I’m not a game developer
What happens when the bug occurs? It’s freezing in one frame and nothing else happens, have to quit and start up the game again.
What do you expect to see? A refund or an update, I paid 80$ for the deluxe edition for this? Come on man.

My game keeps freezing, it happens way too often. It’s the worst that you’re finally able to get close to defeat a boss and bam your screen freezes…doesn’t even send you to home screen just freezes completely. I’ve contacted Xbox support and tried all the “technical” fixes, and all they were able to say is to contact the game developers. The game was amazing up until freezing. No other game does this. Either fix this or refund me, because this is the worst. You finally give us the game we wanted for years and this happens?

2 Replies

  • My game has frozen 4 times in the past 2 hours requiring me to completely quit the game and restart, which rolls it back to the previos meditation point. When the games freezes the picture stays on the screen with music playing but no controls work. I had maybe one or two problems  prior to the update. I am doing the quest “confront dagan at kobah observatory” and playing in performance mode on an XBOX series X. I dont know what else you need to know but it seems that this shouldnt be happening this much all of a sudden. Thanks, and hope whatever the problem gets fixed, 

  • Tunapiiano's avatar
    Tunapiiano
    2 years ago

    Ever since they did a patch a few days ago to fix most bugs I am having this issue a lot. Yesterday the game froze 4 times on me. This konring I've been playing 30 minutes and it already froze once requiring a restart of the game and just tried freezing again. All of this has occurred on the ISB base. 

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