Subject: Issue with providing PlayStation ID
Message: "Hello, I am trying to provide my PlayStation ID to assist in resolving an issue I am facing. However, I couldn't access the chat feature to communicate this information. Could you please g...
Forum Discussion
"Hello, I am currently logged in to my account, but I am still experiencing issues. Could you please provide further guidance or assistance?"
EA_AljoCommunity Manager
Open an incognito browser and try opening a case. When it asks if you want to log in, say to continue as a guest.
