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8cp6sn8uuj65's avatar
8cp6sn8uuj65
Seasoned Ace
9 months ago

Subject: Issue with providing PlayStation ID

Message: "Hello, I am trying to provide my PlayStation ID to assist in resolving an issue I am facing. However, I couldn't access the chat feature to communicate this information. Could you please g...
8cp6sn8uuj65's avatar
8cp6sn8uuj65
Seasoned Ace
9 months ago

"Hello, I am currently logged in to my account, but I am still experiencing issues. Could you please provide further guidance or assistance?"

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 months ago

Open an incognito browser and try opening a case. When it asks if you want to log in, say to continue as a guest.

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